Career - Customer Success
Customer Success Specialist – Technical Orientation
We have an exciting opportunity for you to join our startup during one of its most exciting stages of growth and develop your career.
As a Junior Customer Success Specialist, you will be responsible for providing support to our customers, ensuring that they fully utilize our platform to achieve their marketing goals.
Who Are We?
Nice to meet you, we are Flashy. Leading B2B SaaS Startup – Our marketing growth platform enables companies to get more sales with less effort. It’s like hiring a marketing team that works 24/7!
Thousands of leading companies choose us:
WeWork, S-WEAR, Pipelbiz, Triumph IL, Miki Buganim, Instablock, Baby star, Jackson Jewelry, Rothschild Foundation, Nirlat, Abraham Hostels & Tours, Food Appeal, etc.
Working 100% Remotely.
What You’ll Do?
- Provide remote support for Flashy B2B customers in the implementation, post-implementation, and ongoing daily operations.
- Manage and resolve support tickets dealing with our software.
- Ensure customers are maximizing their return on investment by owning the customer’s onboarding and adoption processes.
- Experience in a customer-facing role – Mandatory. (Customer Success, Customer Service, Customer Support, etc).
- Experience in providing support to customers via phone, video meetings (Shared screen), and email.
- Experience in technical support or technical background – is a plus.
- Strong attention to detail and ability to manage multiple tasks simultaneously, excellent written and verbal communication skills.
If you’re excited to be part of our team and grow your career, send your CV now.
You’ll be glad you applied!
Starting Date: Immediate
Location: 100% Remote
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