Career - Customer Success

Customer Support Specialist

We are looking for a Technical Support Specialist with experience in providing a professional response and help in solving technical problems for the company’s customers

The ideal candidate is someone who is passionate about helping customers, has a technical background, and thrives in a fast-paced environment.

Who Are We?

Nice to meet you, we are Flashy. Leading B2B SaaS Startup – Our marketing growth platform enables companies to get more sales with less effort.

Thousands of leading companies choose us:
WeWork, S-WEAR, Pipelbiz, Triumph IL, Miki Buganim, Instablock, Baby star, Jackson Jewelry, Rothschild Foundation, Nirlat, Abraham Hostels & Tours, Food Appeal, etc.

​Working 100% Remotely

What You’ll Do?

• Provide technical remote support for Flashy B2B customers in the implementation, post-implementation, and ongoing daily operations.
  
• Investigate and resolve technical support tickets dealing with our software.
  

Requirements

• 1-5 years of experience as a Customer Support Specialist in a SaaS company – mandatory.
  
• Experience in providing support to customers via phone, video meetings (Shared screen), and email.
  
• Experience with HTML, CSS, Javascript – is a plus.
  
• Independent learning ability, excellent written and verbal communication skills, and strong attention to detail.
  
• Familiarity with the eCommerce/ marketing automation /email marketing fields – is a plus.
  

If you’re excited to be part of our team and grow your career, send your CV now.

You’ll be glad you applied!