Career - Customer Success
Customer Support Specialist
We are looking for a Technical Support Specialist with experience in performing integrations and building email marketing automation workflows to join our team.
The ideal candidate is someone who is passionate about helping customers, has a technical background, and thrives in a fast-paced environment.
Who Are We?
Nice to meet you, we are Flashy. Leading B2B SaaS Startup – Our marketing growth platform enables companies to get more sales with less effort. It’s like hiring a marketing team that works 24/7!
Thousands of leading companies choose us:
WeWork, S-WEAR, Pipelbiz, Triumph IL, Miki Buganim, Instablock, Baby star, Jackson Jewelry, Rothschild Foundation, Nirlat, Abraham Hostels & Tours, Food Appeal, etc.
Working 100% Remotely
What You’ll Do?
- Provide technical remote support for Flashy B2B customers in the implementation, post-implementation, and ongoing daily operations.
- Investigate and resolve technical support tickets dealing with our software.
- Ensure customers are maximizing their return on investment by owning the customer’s onboarding and adoption processes.
Requirements
- Experience in technical support or technical background – mandatory.
- Familiarity with the eCommerce field, and experience in providing support to customers via phone, video meetings (Shared screen), and email.
- Experience in performing integrations and building email marketing automation workflows.
- Familiarity with CSS / HTML / JavaScript / Rest API – a significant advantage.
If you’re excited to be part of our team and grow your career, send your CV now.
You’ll be glad you applied!
Role Details
Starting Date: Immediate
Location: 100% Remote
Apply Now
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