Career - Customer Success

Customer Support Specialist

We are looking for a Technical Support Specialist with experience in performing integrations and building email marketing automation workflows to join our team.

The ideal candidate is someone who is passionate about helping customers, has a technical background, and thrives in a fast-paced environment.

Who Are We?

Nice to meet you, we are Flashy. Leading B2B SaaS Startup – Our marketing growth platform enables companies to get more sales with less effort. It’s like hiring a marketing team that works 24/7!

Thousands of leading companies choose us:
WeWork, S-WEAR, Pipelbiz, Triumph IL, Miki Buganim, Instablock, Baby star, Jackson Jewelry, Rothschild Foundation, Nirlat, Abraham Hostels & Tours, Food Appeal, etc.

​Working 100% Remotely

What You’ll Do?

• Provide technical remote support for Flashy B2B customers in the implementation, post-implementation, and ongoing daily operations.
  
• Investigate and resolve technical support tickets dealing with our software.
  
• Ensure customers are maximizing their return on investment by owning the customer’s onboarding and adoption processes.

Requirements

• Experience in technical support or technical background – mandatory.
  
• Familiarity with the eCommerce field, and experience in providing support to customers via phone, video meetings (Shared screen), and email.
  
• Experience in performing integrations and building email marketing automation workflows.
  
• Familiarity with CSS / HTML / JavaScript / Rest API – a significant advantage.
  

If you’re excited to be part of our team and grow your career, send your CV now.

You’ll be glad you applied!