Replenishment Reminder Automation

What is a Replenishment Reminder?

Some products are bought again and again - coffee, skincare, pet food, vitamins, cleaning supplies. Flashy knows when your customers are about to run out and need to reorder.

A Replenishment Reminder automation sends your customers a perfectly timed message right when they're ready to buy again.

Why Use Replenishment Automations?

  • Increase repeat purchase rate - Remind customers before they run out or look elsewhere
  • Boost customer lifetime value - Turn one-time buyers into loyal, recurring customers
  • Drive revenue on autopilot - Set it up once and let it work for you every day
  • Reduce churn - Stay top of mind so customers don't forget about you

Businesses that use replenishment reminders often see a significant lift in returning customer revenue without increasing ad spend.

How It Works

  1. Flashy understands your products - Flashy's AI automatically identifies which of your products are consumable and learns each product's natural reorder cycle.
  2. Smart predictions for every customer - Personalized reorder timing per customer.
  3. Perfectly timed reminders - Bundles relevant products into one message.
  4. The Window gives you control - Example: 7-day bundling window.
  5. Always fresh, never spammy - No duplicate reminders.

Setting Up a Replenishment Automation

Step 1: Create a New Automation

Go to Automations and click Create New Automation. Select Replenishment.

Step 2: Configure the Trigger

  • Window (days) - Bundling timeframe
  • Hour & Timezone - Send time

Step 3: Build Your Flow

  • Send email with product recommendations
  • Add direct purchase links
  • Follow-up SMS
  • Add incentives

Example Flow

Trigger: Replenishment (window: 7 days, 9:00 AM)
  |
  v
Send Email: "Time to restock!"
  |
  v
Wait: 3 days
  |
  v
Condition: Did they purchase?
  |          |
  Yes        No
  |          |
  v          v
 End     Send SMS

Tips for Best Results

  • Set the right window
  • Personalize with product data
  • Time it right
  • Bundle products
  • Add urgency
  • Follow up

Frequently Asked Questions

How does Flashy know when a customer needs to reorder?

Flashy's AI learns from purchase patterns.

What if a customer buys before the reminder?

The prediction updates automatically.

Will a customer get the same reminder twice?

No, reminders are sent only once.

Can I have multiple automations?

Yes, with different strategies.

Which products are included?

Only repeat-purchase products.

Does it work for all store sizes?

Yes, it scales with data.